Refund Policy
Introduction
At Uniquely Remarkable, we strive to provide our clients with the best digital marketing consulting and online marketing courses. However, we understand that there may be instances where you may need a refund. This Refund Policy outlines the conditions under which we offer refunds.
Digital Marketing Consulting Services
Service Cancellation
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Cancellation by Client: Clients may cancel their consulting services with a written notice at least 7 days before the scheduled service date to receive a full refund. Cancellations made within 7 days of the scheduled service date are non-refundable.
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Cancellation by Uniquely Remarkable: If we cancel the service for any reason, clients will receive a full refund of any payments made for the canceled service.
Refunds
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Non-Performance: If we fail to deliver the agreed-upon consulting services due to reasons within our control, you are entitled to a full refund.
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Partial Performance: If we partially perform the agreed-upon consulting services, you may be entitled to a partial refund, determined on a case-by-case basis.
Online Marketing Courses
Course Cancellations
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Before Course Access: Clients who cancel their enrollment in an online marketing course before accessing any course materials are eligible for a full refund.
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After Course Access: If you have accessed the course materials, refunds are generally not available. However, we may consider refund requests on a case-by-case basis if there are extenuating circumstances.
Refunds
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Technical Issues: If you are unable to access the course due to technical issues originating from our side, we will offer a full refund or provide access to an equivalent course.
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Course Content: If you believe the course content does not match the description provided at the time of purchase, you may request a refund within 7 days of purchase, provided that you have not completed more than 20% of the course.
Refund Process
To request a refund, please contact us at contact@uniquelyremarkable.com with the following information:
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Your name
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Contact information
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Purchase details (date, service or course name)
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Reason for the refund request
We will review your request and respond within 10 business days. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 14 business days.
Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We will notify you of any changes to this policy by updating the "Last Updated" date at the top of this Refund Policy. It is your responsibility to review the policy periodically to stay informed of updates.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
Uniquely Remarkable
Email: contact@uniquelyremarkable.com
Address:
1515 Legacy Circle, Suite 3G
Naperville, IL 60563